FAQ
The Ins And Outs of Our Cleaning Services
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What is your cancellation policy?If you need to cancel your cleaning appointment, please notify us at least 24 hours in advance to avoid any cancellation fees. Cancellations made within 24 hours of the appointment may incur a fee.
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Do you use eco-friendly cleaning products?Yes, we are committed to using eco-friendly cleaning products that are safe for your family and pets. Our products are effective yet gentle on the environment.
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How do I provide feedback about the cleaning service?We value your feedback and encourage you to share your experience with us. You can provide feedback through our website, by email, or by calling our office. Your input helps us improve our services.
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Can I request the same cleaner for every appointment?Yes, we strive to provide consistency for our clients. You can request the same cleaner for every appointment, and we will do our best to accommodate your preference.
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Do I need to be home during the cleaning service?No, you do not need to be home during the cleaning service. Many of our clients provide us with a key or access code. Rest assured, our team is trustworthy and professional.
Pricing & Packages
Tailored Solutions for Your Budget
Accepted Payment Methods
At Eastbourne Cleaners, we offer transparent pricing and customizable packages to suit your specific cleaning needs. Our goal is to provide flexible solutions that align with your budget and deliver exceptional results.
Flexible Cancellation Policy
We understand that plans can change. That's why we have a flexible cancellation policy in place. Whether it's rescheduling or adjusting your cleaning preferences, we're here to accommodate your needs.
Satisfaction Guaranteed
Your satisfaction is our priority. We stand behind the quality of our cleaning services and strive to exceed your expectations. If you're not completely satisfied, we'll make it right.